FAQ

The questions an HR head asks first

Nothing here is a pitch. These are the questions that decide whether the platform fits, answered with what the product actually does today.

Still unanswered? A trial request comes back to a person, not a queue. Ask there.

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Getting started

Do we need email addresses for everyone to sign in?

No. Each person signs in with the EmployeeForce ID and password their company issued. An email address is only the address a forgotten-password link is sent to, and the sign-in screen never tells anyone which email belongs to which ID.

What does the "Remember me" box actually do?

Ticked, the login survives closing the browser — the right choice on a personal phone. Unticked, the session ends when the browser closes, which is what you want on a shared reception desk or a loaned laptop.

Do employees have to install an app?

No install is required — it runs in the browser on a phone or a desktop. On a phone you can add it to the home screen like any other app, and the icon opens straight to the sign-in screen.

What does it cost?

There is no price list on this site. Send a trial request with your company name, a contact and roughly how many employees you have, and access is set up before the trial starts.

Rules and policy

Are the leave types fixed, or can we set our own?

The seven kinds are built in — casual, sick, earned, comp off, half day, short leave and loss of pay. What you set is how many days of each a person gets a year, which of them carry into the next year, how long probation lasts, and how many days a manager gets to answer before the request escalates to HR automatically.

Which rules does an admin control?

Company name, the department list, the late grace period and standard work hours, the monthly cab charge and the wait time, the leave allowances and carry-forward, probation months, and how long managers have to respond to leave and overtime. Every card in Settings saves on its own, and shows a Save button only once you have changed something in it.

How are PF, ESI and professional tax worked out?

Provident Fund is 12% of basic wages. ESI is 0.75% of the gross actually earned that month, and applies when the employee has declared that ESIC covers them. Professional tax is carried as its own deduction line. All three appear on the payslip, so the number and the rule behind it are on the same page.

People and privacy

Who can see what?

An employee sees their own attendance, leave, salary, claims, cabs and tasks, plus a company directory of names and reporting lines that does not carry salary. A manager sees their own team's attendance and leave. Admin and HR see the whole company. IT staff see the help desk queue. A driver sees only their own run sheet.

Can an employee see a colleague's payslip?

No. Access is checked per record, not per page, so typing a URL does not widen what someone is allowed to read. The directory view that lists colleagues is deliberately built without pay fields.

Day to day

What happens to the spreadsheets we keep now?

Attendance records, attendance history and the salary sheet export to Excel, and payslips and the driver's run sheet export to PDF. Most companies run one month in the system beside the old spreadsheet, confirm the two agree, then stop maintaining the spreadsheet.

Does it handle night shifts and overnight cabs?

Yes. A shift whose end time is earlier than its start is read as running into the next day, and the drop leg stays on that day's run sheet so the driver sees the whole route in one list. Employees can still change today's cab until a cutoff you set — three hours before the shift is the default.

Do drivers need an account and a login?

A driver opens their own run sheet, which is built from the vehicles, drivers and assignments HR already maintains. The sheet is made to be read on a phone between stops — chronological pickups and drops, names and locations, nothing else on screen.

Bring every employee process into one place

Sign in with the EmployeeForce ID and password your company issued. New here? Ask for a trial and we will set your company's access up before it starts.